Poums
September 5, 2009, 3:18pm
1
Hi all,
I'm unable to invite parent.
As soon i submit the form, an error message is displayed : "An error has occured while trying to send this message. Please try again". The "his/her email" is valid.
This issue occur with Firefox 3.5.2 or IE 8. Thanks for your help, Poum's.
Poums
September 5, 2009, 3:18pm
2
Hi all,
I'm unable to invite parent.
As soon i submit the form, an error message is displayed : "An error has occured while trying to send this message. Please try again". The "his/her email" is valid.
This issue occur with Firefox 3.5.2 or IE 8. Thanks for your help, Poum's.
Poums,
Could you try this again, this issue should be resolved now.
Poums
September 6, 2009, 9:56pm
4
Thank you ! All is right no.
But why do you don't use a valid mail server ?
The used mail server isn't listed in the SPF record of the domain norton.com : so, the mail may be viewed as spam.
Thank you very much,
Poum's.
Message Edited by Poums on 09-06-2009 03:07 PM
Hi Poums,
Can you tell me the ip of the mail server that isn't listed int the SPF record? Thanks
Message Edited by sxma2009 on 09-08-2009 10:38 AM
Poums
September 8, 2009, 3:01pm
6
Hi Sean,
See below (extract from my log)
Connection from 66.77.178.3
rejected by mail2.rollernet.us
From: onlinefamily@norton.com
To: xxxxx@xxxxxxxxx
Date: 2009-09-06 23:46:29
Instance: 5073.4aa42db5.a779e.0 Please see
http://www.openspf.org/why.html?sender=onlinefamily%40norton.com&ip=66.77.178.3&receiver=mail2.rollernet.us
Connection from 208.74.204.5
rejected by mail2.rollernet.us
From: nortoncommunity@symantec.com
To: xxxxx@xxxxxxxx
Date: 2009-09-05 17:03:47
Instance: 59e2.4aa27dd3.2f9a.0 Please see
http://www.openspf.org/why.html?sender=nortoncommunity%40symantec.com&ip=208.74.204.5&receiver=mail2.rollernet.us
Best regards,
Poums.