Unable to launch Norton 360

Norton Security | Norton Internet Security
1

I just purchased Norton 360. I finished installed it successfully. 

I click on  'open Norton 360’ via the start program or the shortcut on the toobar, the main screen flashes briefly showing about 4 rounded boxes bit then disappeared quickly. 

I have already uninstalled and re-installed the product but same thing is happening. 

 

thanks for your time. 

 

Farida

2

UPDATE: it seems to be working now and I am  able to launch the program with  screen not disappearing on me. 

I guess the uninstall/install did the trick.

 

..........

 

 

Hi Dick,

I had McAfee which has been uninstalled. 

O.S.: Windows 7 Home Premium

 

Farida

3

I just purchased Norton 360. I finished installed it successfully. 

I click on  'open Norton 360’ via the start program or the shortcut on the toobar, the main screen flashes briefly showing about 4 rounded boxes bit then disappeared quickly. 

I have already uninstalled and re-installed the product but same thing is happening. 

 

thanks for your time. 

 

Farida

4
faridanyc wrote:

UPDATE: it seems to be working now and I am  able to launch the program with  screen not disappearing on me. 

I guess the uninstall/install did the trick.

 

..........

 

 

Hi Dick,

I had McAfee which has been uninstalled. 

O.S.: Windows 7 Home Premium

 

Farida

How did you unintall McAfee? If you did not use the removal utility from Mcafee there may still be remnants of the program that may be conflicting with Norton. See the following link and get the Mcafee removal tool from the list.

 

http://kb.eset.com/esetkb/index?page=content&id=SOLN146