Unable to re-evaluate my website. (ownership verified)

Norton Security | Norton Internet Security
1

I've been trying to find the "re-evalute" option for quite some time now, but I keep spinning in circles.

 

On http://safeweb.norton.com/site_dispute it says "For step by step instructions on requesting a re-evaluation of your web site, visit our site owner introduction."

 

And on the site owner introduction (http://safeweb.norton.com/help/site_owners) it says:

 

"Do you think your Web site's rating is inaccurate?

 

On the "site dispute" tab, click the "Re-evaluate my site" link next to your Web site name. You can raise your concerns and issues regarding content on your Web site here."

 

But when going to site dispute, all I see next to my website name is:

 

Remove site from my profile

Add a Site Owner

Notify me when site rating changes

Notify others of site rating changes

 

And no re-evaluate option, but it says For step by step instructions on requesting a re-evaluation of your web site, visit our site owner introduction. (Which brings me back to the beginning of this posts, it keeps going in circles).

 

---- 

Someone noticed and reported to me, that my website http://krneky.com has been infected: http://safeweb.norton.com/report/show?url=krneky.com

 

I've noticed the infection without the report a while ago, it was a .htaccess error, by one of the members that was hosted on a subdomain. This was later removed by myself.

 

Hope to get this sorted soon.

 

Cheers,

Robert Isoski

http://krneky.com

(And somehow I've managed to mistype my username when registering on this forum)

2

Hey Phil, thanks for the quick answer.

 

Anything I can do in the meantime, do you need my email or anything?

3

Hi Robert,

 

You have registered with a wrong site name 'krneky.com/en/' instead of 'krneky.com',  Can you add your correct site name to safeweb so that you will be able to dispute?

 

Regards

Rajesh Sethumadhavan

4

I just returned from writing the re-evaluation reason.

 

Thanks for the suggestion Rajesh, that was exactly what I did a minute ago.

 

Any idea how long it takes to re-evaluate?

 

Thanks to those who contributed in this thread and helping me out.

 

Cheers,

Robert Isoski

5

I just saw my website has no longer a vulnerability/warning or red status anymore. (http://safeweb.norton.com/report/show?url=krneky.com)

 

Any idea how long it will take for it to be marked safe?

6

I've been trying to find the "re-evalute" option for quite some time now, but I keep spinning in circles.

 

On http://safeweb.norton.com/site_dispute it says "For step by step instructions on requesting a re-evaluation of your web site, visit our site owner introduction."

 

And on the site owner introduction (http://safeweb.norton.com/help/site_owners) it says:

 

"Do you think your Web site's rating is inaccurate?

 

On the "site dispute" tab, click the "Re-evaluate my site" link next to your Web site name. You can raise your concerns and issues regarding content on your Web site here."

 

But when going to site dispute, all I see next to my website name is:

 

Remove site from my profile

Add a Site Owner

Notify me when site rating changes

Notify others of site rating changes

 

And no re-evaluate option, but it says For step by step instructions on requesting a re-evaluation of your web site, visit our site owner introduction. (Which brings me back to the beginning of this posts, it keeps going in circles).

 

---- 

Someone noticed and reported to me, that my website http://krneky.com has been infected: http://safeweb.norton.com/report/show?url=krneky.com

 

I've noticed the infection without the report a while ago, it was a .htaccess error, by one of the members that was hosted on a subdomain. This was later removed by myself.

 

Hope to get this sorted soon.

 

Cheers,

Robert Isoski

http://krneky.com

(And somehow I've managed to mistype my username when registering on this forum)

7

Hello Ryan talha89

I'm so sorry we can't help until you tell us the name of the website. After you do that, I will be glad to submit it to the Safe Web Team.

Thanks.