After multiple attempts by Norton chat support, including taking control of computer and using Norton Removal Tool followed by reinstalling several times -- NIS 2010 will not successfully install.
Using Windows Vista home premium. Fully up to date.
Norton chat tried for about two hours. I have zero other Symantec products, so there were no interferences. Despite this, Norton help ran Norton Removal Tool many times. They said they'd take it to their next level of support and call me back at an agreed upon time. They never called back.
Installation failures resulted in errors such as:
module 8504 error 5
module 8504 error 104
I tried then to install going into my Admin acct rather than from my normal user acct (which has Admin priviledges). I get a successful install in my main Administrator account, but then when I go to my normal user account, upon rebooting, NIS crashes every time.
After several hours of this, I have uninstalled and moved on to another product. Luckily I was using a trial installation and was able to cancel the order.
Not happy with Norton. No way I could recommend it. Not worth the hassles.