Unable to Type into Customer Service Chatbots

Norton Security | Norton Internet Security
1

Hi, Since Installing Norton 360 onto my Laptop, Phone and iPad I am no longer able to type responses into Customer Service Chatbots forcing me to make contact with Service Providers by phone. I have looked in the settings and cannot find anything which may resolve this issue. Quick OS search hasn’t helped. Anyone have any ideas please?

Detailed description:

Product & version number:

OS details:

What is the error message you are seeing?

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2

If you are using a VPN or an ad blocker extension in your browser, they can interfere with chat sessions. Turn them off and try again.

3

Please confirm you’re allowing Norton pages content in order to provide the best experience possible.
Please review [here]

4

~ all Customer Service chat session? Not just Norton chat dialog?