Unable to verify my website

Hi,

 

I have tried downloading the norton authentication and uploading it to my root file but this did not work - got a failed message when I tried to verify it. I also trying copying and pasting the code into the code for my website. Here is where I placed it:

 

<head>
<meta name="google-site-verification" content="W7RMQO3OLL0Tvj7CQIC56FcNTqGIKA-6P8RL_mEdgjc" />
<meta name="norton-safeweb-site-verification" content="9r3iexea3lcdbe4ybcv57qcf1bv5riqr6-6i2kokksjak2bg5pkq3mrl39km6mk8a1jtd1ir40s1mydlcq5a3eg2u4edoj55-7onn6k-bsjo0vj8w22cr9yhovm1k9um" />
<title>BabyOnTheGo | Kids Car Seats | Baby Safety Products and Equipment</title>
 
Is there something I am missing that is causing norton to not be able to verify my site? Does anybody have any ideas of anything else I can try?
 
Thanks