Yesterday I installed adaware antivirus, after using Norton over 2 years.
I run a complete scan with this solution and for my surprise it found 8 different files infected with Trojan!
How can you trust Norton Antivirus after this? I will reconsider my subscription after this worrying experience!
I did not use any Real-time option.
As you have not posted a complete detection entry, we cannot see what software was detected as the trojan.
It looks like you may have picked up a PUP, a Possibly Unwanted Program. While they are annoying, they do not cause damage to your system. Some people actually want the 'Features' offered by these programs. They are usually downloaded alongside a legitimate download when you do not uncheck the option for the additional download.
Norton products concentrate on malware that can damage your system, that is why some PUPs are not detected. Other security software may detect these PUP's more aggressively as trojans.
Norby:ThreatType="Virus" ThreatName="Trojan.GenericKD.43262515" />
<InfectedObject ObjectType="File" ObjectPath="\\?\C:\Users\Norby\AppData\Local\......Part of the report I am reading...
Okay, from this distance. IDK
I wonder what Norton Full Scan would have reported before your Adaware Antivirus Scan.
I wonder what Malwarebytes Scan would have reported before your Adaware Antivirus Scan.
From this distance IDK what Adaware Antivius found.
FWIW ~ Google search - Trojan.GenericKD
https://malwaretips.com/blogs/trojan-generic-kd-removal/
FWIW ~ Adaware Antivirus Real-Time component not installed.
ThreatType="Virus" ThreatName="Trojan.GenericKD.43262515" />
<InfectedObject ObjectType="File" ObjectPath="\\?\C:\Users\Norby\AppData\Local\......
Part of the report I am reading...
Adaware detected and then I proceed with the automatically cleasing. Which took around 10 minutes to clean.
I am very desappointed with results of Norton! I had this bad experience before as McAfee detected a Tojan on my machine running it from the OS on security mode. I simple do not like McAfee software design. But it detected a trojan while Norton did not. Which worried me at that time.
I complained with Norton help desk, but they never answered back.
Norby:For example <InfectedObject ObjectType="File" ObjectPath="\\?\C:\Users\...............
Okay, from this distance. IDK what to think.
Okay, what did you do regarding Adaware Antivirus detections?
And Adaware detections are from Adaware Full Manual Scan?
Maybe, I'll test Adaware Antivirus Free along side my Norton 360.
Okay....did you enable Adaware Antivirus Real Time Protection?
Did you add mutual exclusions?
How do you know that Adaware detections [8 different files infected with Trojan!] are not False Positives?
Registered free trial of adaware antivirus free
Okay. I'll look at Registered Adaware Antivirus Free.
For example <InfectedObject ObjectType="File" ObjectPath="\\?\C:\Users\...............
Registered free trial of adaware antivirus free
I was surprised too that it worked with Norton installed. I took 8 hours scanning my entire laptop.
I have the report saved.
Registered free trial of adaware antivirus free, pro or total?
Adaware antivirus install did not object to your resident Norton antivirus?
Curious, did you add mutual exclusions?
How do you know that Adaware detections [8 different files infected with Trojan!] are not False Positives?
Yes, I did along with Norton, because I have my Norton susbscription active.
Adaware antivirus registered free trial.
You installed adaware antivirus along side Norton antivirus?
Which adaware?
I run a complete scan with this solution and for my surprise it found 8 different files infected with Trojan!
share more info?
I will reconsider my subscription after this worrying experience!
I hear ya'.