In addition, the vault data is stored in the cloud on Norton’s server. So anything you do locally on your system will not affect the vault data.
@Jake_Vos Just following up to ask what your progress is with this issue. TIA!!
SA
Hi SA, I wrote this reply yesterday but the system would not let me send it due to a limit on user reply quantity.
Totally done and still got the error on the first download file but then it wanted to download a second step install file and that usually bombed as well BUT NOT THIS TIME!!!
It all worked and it found the new version/key I had already installed on my iPad & Android phone so now all three are up to date and protected.
THANKS FOR YOUR HELP… next year I’ll just uninstall and reinstall.
Regards & Best Wishes, Jake Vos
Thanks for the post back, sorry for the tardy reply. Just seeing your post. Glad we could assist. If you would please mark the thread as solved by selecting the post that gave you your solution. Others can then see your solution as it may be applicable to their situation as well. Will also help others as the new forums continue to evolve making a possible solution easier to search for. Again! Glad we could help.
SA
SA, Don’t know how this web site works but I marked the solution with the heart icon. Assume that’s what you meant.
Jake
Hello @Jake_Vos
Thanks bjm!
SA