The new version of N360 is telling me I have an unresolved risk but offers me no way of resolving it
(It’s the fifth time the same file has been scanned by the new N360 and the first time it has shown up as be a risk. The previous version of N360 never had a problem with it).
Can anyone help me resolve it please? I want N360 to allow me to keep the file.
Thanks
Hello @PDP13
Norton 360 v24?
OS details:
more info about the Unresolved Security Risks event?
and is there a related Resolved Security Risks event?
and you’ve run Norton LiveUpdate and restarted (not Shut down) machine.
can you post Security History > Unresolved Security Risks > …related event… Copy to Clipboard & screenshot?
and you know the file?
can you submit file to VirusTotal? [here]
Sorry, I don’t have an “Unresolved” to post related screenshot
Note: v24 uses mouse hover to display hidden items - if you don’t see an item - try mouse hover
for example:
Details | Origin | Activity
=====================================================
Note: v24 uses mouse hover to display hidden items - if you don’t see an item - try mouse hover
for example:
Details | Origin | Activity
Hello @PDP13
Please post progress
Somehow it seems to have resolved itself. I have given up trying to understand how or why with the new interface
Thanks