my son just turned 18 and needs to upgrade his LifeLock subscription from "junior" to "standard". is there any instruction on how to do that? I'm unable to figure it out online and was looking for some support.
Thanks for the help!!
Hello @A-M
Welcome to Norton Community
Your son is under your LifeLock by Norton Family with Kids plan?
````````````````````````````````````````````
fwiw ~
LifeLock by Norton Contact Information
https://www.lifelock.com/about/contact/
https://www.lifelock.com/ - 1-800-416-0599
LifeLock Customer Service - 1-800-LifeLock - 1 (800) 543-3562
LifeLock Identity Theft Protection services - 855-993-1976
Cybersecurity department for LifeLock - 800-745-6061
Chat with NortonLifeLock Member Services
https://support.norton.com/sp/en/us/norton-identity-protection/current/contact-chat
LifeLock by Norton Cancellation and Refund Policy
https://www.lifelock.com/legal/refundpolicy
````````````````````````````````````````
I had similar problems myself concerning LifeLock issues. Norton support said they were unable to handle anything related to LifeLock. After lots of wasted time and effort I was able to gain some answers by using the following telephone numbers. I do not know if they will work for you.
855-993-1976 LifeLock ® Identity Theft Protection services
800-745-6061 Cybersecurity department for LifeLock
844-346-3614 CSA support group
800-995-3086 for Norton Support
https://community.norton.com/en/comment/8506393#comment-8506393 11-Jun-2021
``````````````````````````````````````````````````
Please review: How To - Contact Norton Official Support
```````````````````````````````````````````````````
Caveat: I do not run LifeLock by Norton plan.