user profile missing windows 7. identify safe pws on old profile are now inaccessible

today I went to turn on my computer and it said my user profile was not usable.

I'm using windows 7.  I have multiple logins on my computer.

I went through the steps of creating a new profile and copying the old profile to the new profile.

However when i finished doing all that the identity safe passwords didn't get copied.

 

What do I have to do to get them copied over?  I have never done a backup or export of them.  I didn't know that I was supposed to do that.  I'm just a user of your product.   I dont even know how to do that.  Anyways How do I get the passwords over to this new profile?

 

I do know a bit about the registry and the file system.   I'm using windows 7 and I have Norton Internet (nis 2012) 3 licenses. but this is all on one computer.

 

Where do I find the old 'file' / passwords?   I would like to be able to just drop them somewhere so the new profile can just start using them.

 

Thanks in advance.

Actually the help about says version 19.8.0.14 if that helps  and apparently NIS stands for Norton Internet Security