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Issue abstract: Vault opens on Passwordless Vault Unlock
Detailed description: When I first open my Edge web browser, it sends a notification to my cell phone to unlock the vault. Once I send the reply back, the vault now opens full screen on my browser. In the past, it would only unlock the vault, not open it.
I thought there was a setting for this, but I can’t find it.
Thanks in advance.
Product & version number:
OS details: Windows 11
What is the error message you are seeing?
If you have any supporting screenshots, please add them:
Password manager dont work on you phone right now only master password works but norton is working on a fix but ther is work arounds norton clean might get it to work just tjek at all from norton is ok in the produckt i got it to work on windows 10 but only windows 10 not 11 and it is also only if you is lucky
Hi Rick_Bryda,
Please follow the below steps to turn off the setting “Open vault app once unlocked”
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Lock the vault
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From extension popover, click on unlock vault
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The below screen will open , click on “Use vault password instead”
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Uncheck the setting “Open vault app once unlocked”
Try Passwordless unlock now and let us know if this helps
Thanks,
Uma
1 Like
yes it works but the problem to the phone is still ther and the password to password manager and you norton account also need to be the same in windows 10 and 11 ore you password manager code only works in 3 days ore it crases it is also in the new version of the app to password manager it is still not fix i has test it
Uma,
Thanks… That worked perfectly.
