Version 25.1.9816 says 'No Location Available'

VPN updated itself yesterday. I used to be able to select many different locations, now there are none. Change Location box is greyed out.

I hope this is a bug!

W10 Home 22H2

Thanks

are you Norton 360 VPN or Norton standalone VPN?

Norton 360 v25.1.9816 → VPN → Change Location appears okay…my side…W11 Home 23H2
You’ve run Norton LiveUpdate + Restart (not Shut down) machine?

Hi, thanks for the reply.

Well, I went to my PC to check your questions and it is now working without me doing anything (PC was on all the time since I posted this problem).

Thanks anyway!

Still happening today. Standalone version

Thanks

Had the same issue. Settings >> Troubleshooting >> Repair Norton, and it’s gone! Problem solved!
Hope this can help… Have a good day!

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same for me but after a new start of the pc same error no location

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I’m running the installer every time I start up, it works then.

NOT a solution though!

Fix please!

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Hello! I did the same thing you did and it fixed it until the next day when I started up my computer it was back to doing the same thing at not being able to select a location.

Yes I have to re-run the installer every time I startup the pc!

Just repaired it - I did spend over an hour with one of Norton’s technicians this morning who reinstalled Norton 360 Deluxe for me … it worked until I restarted my PC … I’ll see tomorrow if the “repair” fix still works

With my laptop, with wifi I don’t have the same problem. The VPN is normal. Odd.

I did a repair again and it lasted for 2 days and this morning it was right back at no locations available. This is clearly a bug and and needs to be fixed.

also no vpn with torrent

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same here, no more option to change location. fix this bug please, or the VPN subscription become useless

Well everything worked for a couple of days but now the P2P option has stopped working again. Fix please!!!