Virtualbox

Is anyone aware of a problem with norton and suns virtualbox? Every time i used my XP virtual machine my mac crashes and in the error that appears after restart symantec and virtualbox are listed.

 

Hi Lee,

 

Thanks for the reply, ive attached two logs as I tried to use my VM but it crashed both times. Hope you can help?

 

Kind regards

 

lazymatt

Is anyone aware of a problem with norton and suns virtualbox? Every time i used my XP virtual machine my mac crashes and in the error that appears after restart symantec and virtualbox are listed.

 

Hi Lazymatt,

 

I could not reproduce your crash here at the lab.  It looks like your update to the latest Vulnerability Protection engine was not complete.  The version of com.symantec.internetSecurity on your computer is 1.3f32 instead of 1.3.1f7.  I'm not sure if this is the cause of the crash, but can you try running LiveUpdate again and reboot to see that fixes your problem?  If not, please try uninstalling and re-installing NIS and run LiveUpdate at least twice to make sure you have the latest update.

 

Thanks

I ran another live update, but the system still crashed although I got a different error report this time that I have attached. Im not to keen to reinstall as I only did a reinstall 3 days ago. I have ran the application without Norton installed and it runs fine so I know its not a hardware issue.

 

Many thanks 

 

Matt

Hi Matt,

 

Can you send your email address to plin@symantec.com?  I will try to send you an installer for the component that needs updating.

 

Paul

Hi Paul,

 

Thanks for the installer its seems to have resolved the issue.

 

Many thanks

 

Matt