On my IOS device Norton VPN allows city locations.
On my Windows devices only countries are available.
All are up to date.
I found Norton VPN Standard as a 30-day trial. But it states “Something went wrong - please try again later” with a request ID# when trying to download.
Norton AI chat and Google AI insist that city locations are available with Norton VPN for Windows.
Anyone have a solution for this?
“Something went wrong” … after you completed payment profile?
Is this 30-day free trial page?
https://us.norton.com/feature/vpn-for-windows-10
or
https://us.norton.com/blog/privacy/vpn-for-windows
So, I entered 30-day trial Key
I’m not finding asterisk* next to City level region selector
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You install the version Norton Secure VPN. Try through the installer Norton VPN Standard.
https://bits.avcdn.net/gen?productid=791&applicationid=4005
Well, as per Norton support. I uninstalled Norton VPN Standard. I uninstalled Norton 360. I restarted a few times and scoured File Explorer & Registry. I installed Norton VPN Standard with the provided trial link. I was again asked to Sign In and Norton VPN Standard (again) picked up my Norton 360 days and I’m not finding City selector. I entered Norton VPN Standard trial key and still not finding City selector. Maybe, signing in to my Norton account…borks Norton VPN.
Uninstall and install from my link, then activate it with a trial key.
Does anyone have a Norton VPN Standard installer for 5 devices, which is for the USA?
Sign In is required to reach Norton VPN Standard user interface.
from your link
File: norton_vpn_online_setup.exe
File size: 1.87 MB (1,963,328 bytes)
MD5 checksum: 440B72C1346091EC5F894EC4D9BB5AD2
SHA1 checksum: D592BA2E00A632CCC30C599DB377CAA6F431A855
SHA256 checksum: 055F43FB3FCCF9D4A61C1CB38C0160A63ECCD743F4905E0E4F4C90BE8BC2082B
Date/Time: 8/17/2025
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from my trial link
File: norton_secure_vpn_online_setup.exe
File size: 1.86 MB (1,951,880 bytes)
MD5 checksum: 5649CDBF58DF4C19896AFDBEFDF5EBF8
SHA1 checksum: 639338048EF55B337BD143BA3533C61F1A8A97B0
SHA256 checksum: EACCF2C54B7810E1BD252C31D471596150D799B1A7491D7C91209EEDF20F6C7E
Date/Time: 8/17/2025
How do you remove Norton products? Use Norton Remover for this: https://www.norton.com/nortonremover
Okay…with @Napoleon link…I was offered Enter a Key.
So, the Norton VPN Standard installer offered me via trial is wrong/borked?
Yeah…that’s not causal. I had a clean uninstall. I did run Norton 360 Remover tool, too.
According to your link, it’s not Norton VPN Standard, but its previous version Norton Secure VPN.
The name of the installer itself and when it is launched indicates that it is a Norton Secure VPN. This is left over from the old tariff plan system. https://web.archive.org/web/20241203182831/https://us.norton.com/products/norton-vpn#planschart
and now trying to install my Norton 360 along side @Napoleon Norton VPN Standard
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Norton VPN Standard installer offered with 30-day trial is lacking?
Norton documentation is lacking.
Norton support is lacking.
Hello @Napoleon
Thanks again for helping us with Norton VPN.
They recently released a listing for Norton VPN 25.7 for Windows, which still mentions Norton Ultra VPN Ultimate, which is not part of the plans. 
Yeah, wasn’t Ultra their branding last year?
https://investor.gendigital.com/news/news-details/2024/New-Norton-VPN-Lineup-Delivers-Ultra-Protection/default.aspx
https://community.norton.com/t/is-there-a-norton-ultra-vpn/389889
It was originally Norton Ultra VPN, then renamed Norton VPN Ultimate, and Norton Ultra VPN Ultimate never existed in nature at all.
Norton proof reader was out sick that day.
They themselves do not know what their current tariff plans are, they stupidly copy old information and confuse users. The same applies to installers that contain both Norton Secure VPN and Norton Ultra VPN… Although it’s almost a year since there are no such things.
