VPN isn't available on my MacBook Pro user account

I recently upgraded my MacBook Pro to Monterey 12.0.1 and since the upgrade I have had a host of issues with my VPN. I can activate the VPN on the administrator side but I cannot on my user account that I use to surf the web etc. When I open Norton 360 on the administrator side the VPN shows up with a button to turn on. When I open Norton 360 on the user account side, the VPN is not listed. Any ideas on what could be wrong? Anyone else have this issue?