Since I installed Norton VPN I can't access gem.cbc.ca. I just get a message saying This content is not available outside of Canada even when I have the VPN turned OFF. I tried turning the VPN on and setting the location to Canada. Still didn't help.
FWIW!! What does this have in common with Norton Core? Does the OP own the Core router and have N360 with VPN installed? Just clarifying what is happening.
Edited: Core isn't available in Canada, and if the OP isn't in Canada the site content isn't available outside of Canada per my screenshot.
Cheers
Where are you actually located? Many streaming services can detect a VPN and block access, usually for some kind of legal reasons.