Once again I no longer see VPN settings or Settings in Classic Taskbar. Last few times this happened cust svc wanted me to Uninstall, Reinstall, etc etc etc. Any other suggestions?
Version 22.24.8.36
This is my issue:
Win10 shows Norton on taskbar but options for My Norton and Settings no longer appear.
I can’t find where to check VPN settings anymore, sometimes I need to disable to access a few web sites.
Screenshot of menu shown. NO “My Norton” or “Settings”. Have run LiveUpdate, restarted several times.
I didn’t update to v24 since I read that people were having issues with that version also.
When I do “Help Center”, “About” is displays 22.24.8.26.
I wonder if it has anything to do with me using WIN10 not 11??
I’ve run LiveUpdate, Autofix several times and no error msgs.
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No other suggestions other than Uninstall → Reinstall.
how did you stop v24?
So am I with much gratitude to you (seeing the same task bar options upon the pop up from the taskbar), but my VPN is gone/missing from anywhere showing in the app, as are the privacy options and more - and the intelligent updater and/or pages, no longer have a version after 1/10/24 that will work with it, they all fail upon install, other than the one from 1/10/24, which no longer exists on those pages, luckily I saved it, but it’s now outdated by 9 days. Any advise @SoulAsylum
@Kimba_Essence I don’t know why you’re unable to update the virus defs using Intelligent Updater. I’ve been using that to update daily—as recently as yesterday. Are you sure you’re selecting the correct file (the correct platform and Norton product) at Broadcom? Just went to the site as I’m responding to your post. Here’s a screenshot of today’s update file (i.e. 64 bit platform),
@Puzzler Yes, but unsure why it’s working for you, since the file (norton 360 v22 version we’re installing is lower than 22.9, that’s why it’s failing on my end.
@Kimba_Essence The version I’m using is 22.24.8.36. As you can see from the screenshot i posted before, the virus definition files I download are for version 22.9.22.10 and later. If you’re using a version lower than 22.9.22.10, it’s pretty old. 22.9 came out in 2017. I believe. Perhaps you should install the most current version before version 24, which is the one @SoulAsylum, I and a number of others are using. @SoulAsylum posted the links and instructions here Revert to Version 22.24.8.36 safe source file to download - #12 by V_M
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@Puzzler hi love. I just did my umpteeth removal and reinstall, followed Peter’s advice on the restart and finally got my 360 and VPN back on v22.24, but when I try to install the definitions file for 22.9 or later it fails to install. I’m going to try again, brb with the news. I’m telling ya hon, I’ve been hunched over this thing/laptop for 2 days, I feel like a humped back witch with bug-eyes right now. I’ll brb. Thank you btw!!! Much love.
@Kimba_Essence I understand how you;re feeling. Version 24 that Norton thrust on us have many of us running in circles and it’s not fun. I have two computers running the ver 22.24 and one on ver 24 but have decided to take that one back to ver 22.24 since I found another flaw in the ver 24 today and I’m sick of it. Life is too short for this,
Sorry for asking but are you sure you’re downloading the virus def file for the correct Windows platform? There are files for 32 bit systems and others for 64 bit. You mentioned that updating worked before so I assume you’re grabbing the correct file but checking just in case. Other than that, I can’t think why the updates aren’t working for you.
Good luck!
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@Puzzler @peterweb @SoulAsylum - 48 hours, look and feel like a humpbacked whale, eyes blurry, neck killing me - AND I’M FINALLY GOOD! I don’t know what was going on for the past 48 hours, I did nothing different right now than I have been doing, but I guess 100th time’s a charm?
Just to make you laugh (it’s so not funny, it’s actually really bad). MS Edge forced an update today as well, which removed all my shortcuts that had to be manually added back in, and I know I don’t remember all that were there (this time I’m taking a screenshot of the page). AND, MS removed all ability for me to use the Email & Calendar App’s Calendar on Jan 15th, which housed 20’ish years of all of my life’s daily events, ppl’s birthdays, passing days, time spent with my father in hospice and so much more - including where I need to be and when today and moving forward, all medical history - just my entire life. I had a hospital kill me 9 years ago (no joke), another one brought me back to life, but as much as I kicked the medical “industry’s” A** and every doctor who tried to stop me, fighting through countless tests and demanding more and more doctors and therapies to recovery far better than what they all told me to “accept,” my memory took a hit. So, that calendar held my entire life of memories, need to knows and life critical and emotional critical stuff. What did they do? They stopped the usage of it (I was lucky, I had it longer than most), forced the new one on me, the new one is missing SO MUCH of my data, I have a touch screen and used to just roll to the next day or week, this new App won’t allow it, it no longer syncs with Outlook.com, which was my backup to the older app I’d been using, but now syncs with outlook 365 perfectly, but with all of that taking place on Jan 15th, they messed up BIG. The new Calendar App (i.e. outlook App, which is so ridiculous, I already pay for outlook 365 and hate that calendar & this new app is a near double of it) is still missing critical information, outlook 365 no longer keeps the calendars checked that need to be checked in order for me to see everything each time I shut and re-open it (as it did prior to the 15th), and outlook.com, which is what my phone syncs with, has the least amount of events on it out of all of them, so now my phone’s calendar is 100% outdated and gives me reminders for things I either moved to another day or don’t exist at all anymore.
I’ve been a paid user of MS and Norton for decades (well, back in the day MS Office came preloaded on computers at no cost, with an install disk if you ever needed to reinstall it) and neither of them needed to be yearly subscriptions or have you logged into their sites to use their products. I’ve HAD IT with both of them and this ridiculous online login to use products, as well as the pay by year nonsense. What they did to my life, memories wise and current and future wise with their pre-school style approach to removing a tried and true perfectly syncing Calendar App, that we had complete visual control over as well, and synced seamlessly with outlook.com, thus my phone is appalling. And what Norton’s done is just as bad. So, in closing, on Jan 10th after days of watching my computer fry I finally found each of you and got the older version of Norton back (for now - let’s all pray), and on Jan 15th I lost all of my memories, including my father passing and how long I lived in hospice with him, the event when the hospital killed me 9 years ago and all of the recovery events and appts through all of that recovery, all that took place 11 years ago when my mom was ill and then passed, my outlook 365 calendar is updating in real time with the new outlook app’s calendar, but also has some really old stuff on it and as well that are duplicates on the wrong dates, and as I said it won’t keep my settings re: which calendars are checked, and outlook.com no longer allows you to use or add other calendars so it’s completely outdated, also missing information/events, thus my phone calendar can’t help me anymore (I’m heavily reliant on my calendars as a backup to my brain - recovered very well, but that “hit” wouldn’t let me get my full memory back even after 9 years of neuro therapy (coma, septic shock, full respiratory failure 9 years ago blah blah blah blah blah *doctors/hospital fault - sued them and won, though that money’s long gone now because it now costs 20x more for a cucumber than it used to). And to add the cherry on top, MS Edge just updated today and lost all of my shortcuts.
I AM SO OVER THIS (life’s too short as one of you said)! These companies, that we pay, have no right to control what we do, how we do it, control our data, or tell us what we can use or not use, then forcefully do things without our consent, choice or desire, while also forcefully have us logged into their companies in order to use products we’re paying for. You can use Edge without being logged in, which I setup right away today once I saw the update and shortcuts missing “again,” same with every update, but there’s NO WAY of stopping Edge from updating. And as far as the Email & Calendar App’s Calendar they took away along with the “too many” events going back 20 years, they never gave us an export or download function for it before they just removed our ability to use it - there was only a print function, but you could only print one month at a time? Ummm, I had 20 years of events on it - I got through about 10 months before it was taken away from me.
Anway, you now all know a lot more about me haha *Hi my name’s Kimba and I despise technology because instead of it doing well for us as it could have, it’s destroyed our lives as we knew. I’m so disgusted, not to mention exhausted. I used to do some programming and website design back in the day, I took to it like a fish to water, but once I saw that society was taking the wrong fork in the road with technology (and here we are in all these messes today), I literally opted out of it in my personal life as much as I can and still function. Stopped learning anything new, want nothing to do with it and even bought a house phone w/an answering machine - my cable company was so perplexed as to why I didn’t want to use their voicemail system. I said because I want to come home and see my machine flashing ON MY TIME, I don’t want to be contactable 24/7 and I don’t need my messages on your servers. I also scream at my friends who text me for anything more than a quick update or hello - I’ve been doing that for about 10 years now as people stopped talking and exchanged it with texting - those who continue don’t get responded to. If you want to talk to me, CALL ME! If I don’t answer, leave a voicemail, if I don’t call you back in a few minutes, hour or that day, don’t leave me a nasty text thinking I’m ignoring you. We were never contactable 24/7 to this degree prior to the past 10 years’ish, and I’m sorry, I’d like life to slow down a bit and not have instant gratification, it speeds life up, it’s cold, it’s not the same as human-to-human contact, and well, I’m ranting and better stop now lol.
SO MANY THANKS! I’m protected again, not the way I want (ya know, not connected to norton.com, but at least it’s the prior version and my laptop isn’t burning up.
Much love guys - thank each of you SOOOOO Much.
Have a great night - Kimba
***Side Note: If any or all of you know how I can get this flippin’ VPN to stop showing me in a City/Town so close to where I actually live, or better yet, A DIFFERENT STATE ALL TOGETHER like it used to, please let me know.
Thanks again everyone, big love, big gratitude and a big fist bump.
@Puzzler I’m with you - you’ll soon see my book sized page post to all 3 of you who’ve been helping me, I’m SICK OF ALL OF IT!
Yes love, I was using the right version, it just wasn’t working until the 100th uninstall and reinstall. Why? Why is anything the way it is these days and for the past decade? Why did the white and yellow pages used to get delivered to our doors for free and now they’re only online and you’re required to pay to get numbers or addresses? Why can’t you call the operator and ask to be removed from public information? Why does PetSafe deicer cost $78 for a 35lb tub that only lasts a week? Why does food cost more than most rents or mortgage payments per month? Why has the cost of melatonin doubled, of not tripled? Why did petfood absolutely DOUBLE in cost, as well as Pet medications? Why do the INS companies own the medical field and what and how we should get medical care. Why do Corporations and billionaires feel it’s far more important to build, build and keep building at the cost of clearing every tree, thus killing off all wildlife kills me more than anyone who doesn’t know me… now - and our planet, because trees are actually the veins of our planet and keep everything in check? Why do all people, communities and landscapers keep spraying to kill weeds, when they aren’t weeds, they’re wildflowers that feed pollinators, which help feed us (not to mention they’re super pretty if you let them all grow in? Why do we need to have a verification code to log into everything these days? Claimed we all have to enter them for “our safety.” BS - we’re literally giving out our phone numbers and email addresses to every company out there through that setup. That’s why we’re all getting spammed and hacked, well some hacked, I’m not getting hacked, but I am getting spammed to death. Those verification codes aren’t protecting us, they’re GIVING OUT OUR INFORMATION. The answer to these questions and more on the next Episode of Batman! *Boom *Pow! We’re all drowning and there’s no longer such thing as amniotomy at all and time if flying by because the world thinks we’re contactable 24/7 and everyone’s glued to phones and computers rather than going outside and talking to people. I’m sick of it all. My nephew (a grown married man which freaks me out lol) said “Aunt Kimmy, you don’t use a Mac, you don’t do website design anymore, you don’t program anymore, you don’t know this or that?” I said NOPE and I am so proud of myself. I hand delivered and mailed out Christmas Cards to 30+ people. Some were so overwhelmed in joy, most were like what’s this, this is strange. Sorry, not the kind of world I want to live in. 48 hours just to get my paid for “wished for version” of my virus program working, then Edge, then MS Calendar mess - I’m so done, I’m burnt. 
If Elon Musk would let me live on his little outrageously expensive, no one can circle the Earth unless they have hundreds of thousands or millions of dollars ship for free, I so would. I want off Earth so bad! Don’t want to die, would just like to leave the planet. 
You don’t need to worry about the VPN showing a location near to you. The VPN’s IP address is still masking your ISP’s assigned IP so there is no way to identify you. If you are really worried, choose a different country.
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I know - but I just prefer it show me in a totally different state. It used to, or I’d just close it and reopen and boom, on the other side of the country. I don’t like being identifiable to MS or FB or any other spying eye with regard to the state I live in, and it’s bringing me too close to my city. It no longer changes upon open and close. I’m SO SICK of these online program/apps, which were once programs only, not apps, that we have to be connected and signed into in order to use. Turn back time man - buy a “program” - it’s yours, you use it - they aren’t connected and you set it up as you wish.
I’d set it to Australia or another country but most sites block me if I’m not in the U.S. Unsure why - the U.S. is crumbling, they should be happy if I show from a far better country lol.
@peterweb thank you and @Puzzler and always @SoulAsylum for all of the help and interaction. The help was greatly needed and a big headache - the interaction was also needed, I feel like I’ve been isolated in an igloo for a month. YAY I moved to OH after living in FL for 20+ years? scratches head. It is nice in the other seasons, I’m missing blue skies, green grass and trees, flowers and wildlife big time. I’m just going to sleep and recluse until this “white” and frigid outdoors become warm and beautiful again. 
Again, thank you to each of you. Have a weekend filled with all and anything you wish it to be.
@Kimba_Essence Congratulations on your move but you sure picked an interesting time of the year to move from Florida to Ohio. No opportunity to acclimate to the frigid temps.
Wishing you happiness and a good life in your new home…and no more headaches with N360!!!
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@Puzzler Ya think? LOL I actually got here first week of July, I LOVED it when the temps began to fall into “Fall,” which came later than I expected. I loved it when I saw my first few light snowfalls since leaving NY back in 2003 (I’m an old KID 
), but when we had the “freeze” and nonstop snow, without a sign of color in the sky, I definitely developed “S.A.D.” That was hard! I don’t miss FL Temps at all, nonstop sun burning your skin at all, 21+ years there and I’d had enough, truly… but weeks upon weeks if not a month or more of white skies, white row homes and white ground, with little to no snow and ice clean up and it not letting up definitely depressed the heck out of me - I fell deep. This past handful of days took us out of the freeze, snow still on the ground, some large mounds still on the ground, but I can see “green” grass again and as soon as I saw color my entire being exhaled. As far as the cold temps go - same as FL, same as NY before FL - in FL you go from AC to AC and wear as little clothes as possible - in cold temps you go from heat to heat and wear as much clothes as possible, same/same. (truth). 