"VPShellRes.dll could not be found"

Archive
1

"VPShellRes.dll could not be found" pops up whenever I right-click. Since 7pm, 7/20/19, but had been doing it off/on for a few weeks now. Said to be related somehow to Symantec/Norton antivirus.

2

Thanks for the info, and the awakening:

I'm a home user--So apparently, years ago, I let myself be hustled into a SEP that wasn't meant for me.

At least I know now.  When I write a Guide for Failed Techies, I'll include: "#1, Stay awake."

Thanks again.

3

So you are using Symantec Endpoint Protection?  These forums are for the Norton product line aimed more at home users. You should be contacting the Symantec Connect forums here...  https://www.symantec.com/connect/

From my search, I found this information from Symantec on this.   https://support.symantec.com/content/unifiedweb/us/en/article.tech153712.html

 

4

"Did you uninstall a security product before this started happening?"

--Not that I know of. But I did renew my Norton antivirus a week or two before, so perhaps some other security product felt upstaged and left. During the renewal there seemed, only seemed, to be a hint too many security programs on one computer might be counter-productive.

After asking around, I was advised to use Control Panel to uninstall and reinstall SEP to fix the "VpShellRes.dll" problem. I jumped to it too quickly, didn't realize my computer's Control Panel couldn't re-install. So here I am without a paddle.

Just noticed--a different kind of paddle: After some judicious System Restore skipping about, I no longer get that VpShellRes pop-up when I right-click. Now, when I right--click, I get the left-click menu, not the right-click menu I was sort of hoping for.

5

A quick search turns up results showing this error appears after uninstalling a security product. I saw results for Symantec Endpoint products, Norton products, and McAfee products.

Did you uninstall a security product before this started happening?  The fixes I saw related to running the uninstall utility for your security product, and then getting a fresh install of the security product.

For your Norton product you can download and run the Norton Removal and Reinstall Tool  from    www.norton.com/nrnr    After the reinstall, be sure you run LiveUpdate manually a few times, restarting as necessary, until no updates are available.