Community Newb, not sure if I’m posting this right. I tried a search first, but couldn’t find anything.
On my Windows 10 Home, I got a pop up reading:
“A vulnerable driver has been detected:
AMD Audio Co-processer
System Driver
RISK: incompatibility with OS updates
AMD PSP 10.0 Device
Security Device Driver
RISK: Inability to use.
This can be exploited to access your data or make changes to or operating system”.
There was a “continue” button, but my first question is whether I can assume it’s all legit (I haven’t clicked it and the popup has since disappeared).
Second question is what do these mean? It made me leery of continuing with any security sensitive tasks.
Third, now that it’s disappeared, how do I follow it up? Thanks in advance!
Product & version number: Norton 360 version 25.7.10308.1840
AI Overview
A vulnerable AMD PSP 10.0 driver can be exploited to reveal sensitive information, including user credentials and cryptographic keys. This specific vulnerability (CVE-2021-26333) was discovered in 2021 and has since been patched. The vulnerability in the AMD Audio Co-processor is likely an incompatibility issue that prevents the driver from loading correctly, possibly because of a security feature in Windows.
Here are the steps to address both of these issues and secure your system.
For the AMD PSP 10.0 driver
This vulnerability is resolved by updating your AMD chipset drivers. The most straightforward method is to use Windows Update.
Run Windows Update. Go to Settings > Windows Update and click Check for updates. The updated chipset driver (version 5.17.0.0 or later) is available and should install automatically.
Manually install chipset drivers (optional). If Windows Update does not install the driver, download the latest chipset driver package directly from the AMD website and install it.
For the AMD Audio Co-processor driver
The error regarding the audio co-processor is likely caused by an incompatibility with a Windows security feature, such as Memory Integrity.
Step 1: Check Windows Security
Open Windows Security.
Go to Device security > Core isolation details.
On the “Core isolation” page, look for the “Memory integrity” setting. If it’s on, check for a “Review incompatible drivers” link.
If the AMD audio driver is listed, proceed with the next step.
Step 2: Update or remove the incompatible driver
The safest and most recommended approach is to update the driver.
Open Device Manager. Press Windows key + X and select Device Manager.
Locate the device. Expand the “Sound, video and game controllers” or “System devices” section to find the AMD Audio Co-processor.
Update the driver. Right-click the device and select Update driver.
Search automatically. Choose “Search automatically for drivers” to have Windows find a compatible version.
Reinstall drivers (if needed). If updating doesn’t work, uninstall the device by right-clicking it and selecting Uninstall device. Be sure to check the box to “Attempt to remove the driver for this device” and restart your computer. Windows will try to reinstall a compatible driver on its own.
If updating or reinstalling the driver doesn’t work, you can disable Memory Integrity. This reduces your system’s security, so it should only be considered a last resort.
Return to the “Core isolation” settings page in Windows Security.
Turn the Memory integrity setting Off. You will need to restart your PC for the change to take effect.
If the problem persists
Run System File Checker (SFC): Open Command Prompt as an administrator and run the command sfc /scannow to scan for and repair corrupted system files.
Use the AMD Cleanup Utility: If you suspect corruption in your AMD software, download and run the AMD Cleanup Utility to remove all AMD driver files, and then perform a clean installation of the latest chipset drivers.