I just purchased NIS 2010 and you have to download a small file named NISDownloader.exe which gives an
error message with firefox and Internet Explorer . This file is to be placed on your desktop and you simply
are supposed to execute this file and get the product.
I can't get the file off the norton servers and norton has me on hold at the moment and it's been over an
hour already. I should be able to get the product i paid for. They most likely have it setup this way for thier
security but it causes many issues for their customers. I have better things to do than to be jumping
through hoops for hours. I am helping my neighbor to get Norton on his pc, i was so ignorant as to reccommend
it. He now wants his money refunded so he may drive to the store to purchase Kaspersky or McaFee.
I for one will not renew my norton when it expires....