I am trying to find a place to rate this product with one star. This was a total waste of money. I installed Norton Utilities on 2 laptops and both are stuck on Fair. The first time I used it on the windows 7 laptop it worked, but now it does the same as the one with Vista. I keep doing both the one click optimization as well as one by one each category and they are both stuck in Fair. The system does not recognizes the action taken. I clean the document history and when I restart, it is still there as if it had not been done. I wish I had bought IOLO, only reason I did not is because it does not seem to be compatible with Norton Security.