Web Protection log in fail

Hi I’m having a problem with the updates today for the Firefox toolbar. It took three restarts to get the toolbar to work again. The last update I can no longer log into my identity safe or settings.The message it says when I try to log in is Entered incorrect password try again. I haven’t changed anything just updated patches today. I’ve tried to log on using Norton,Firefox,chrome and IE to no avail. My logins are local and not cloud based. Any help would be appreciated Win 7 64bit Norton Internet Security 19.2.0.10