i added a verification code in the keywords meta tag as the instruction, but the verification failed. my website is macrealty.com
I recently had my site redesigned and now find that as part of the Norton Safe Web process I have to verify ownership of my site. I can access the meta tag and insert the authentication code, which I have done, but I do not have access to insert the meta tag name - norton-safeweb-site-verification. How do I contact Norton Safe Web to manually verify ownership?
Thanks
An alternate method to verify ownership is to add the Norton Safe Web authentication code to your keywords tag which I see you have in place. (although your keywords appear to be template placeholders)
Use your site building program to edit your keywords. Copy and paste the authentication code from your email registration, (the 128 character alphanumeric code) into your keywords tag on your main page. Be sure it is separated from the other entries with a comma.
Example: ....Keyword, Keyword1, Keyword2, 1234-abcd-5678....(your unique 128 character code)
(Norton SW File Content is highlighted in blue text for this example)
Although this method will not allow for the automated verification, it should assist the Safe Web team in manually verifying your site.
Let me know when you have completed this step and I will check that the code is properly located.
Thanks for your help. I've updated as you suggested. Hope I got it right.
Okay, nice work. Thanks!
The authentication code in your keywords meta tag is properly placed and I shall notify the Safe Web team who will manually verify site ownership. Allow them a day or two to respond back to you in this thread.
Once ownership has been verified, your site will be queued for the rating evaluation.
Be sure the code remains in place until ownership is verified. Leaving the code in the meta tag will not affect your site or the visitor's experience.
Hi Phil_D,
Brilliant. Thanks for your help and your time. It's good to find somone out there that can solve a problem, and quickly.
Thanks.
Climber
Hi climber,
Your site ownership has been manually verified and your site 'how2businesscoaching.com' has been submitted for analysis. Note that the initial evaluation process may take up to two weeks to complete.
Cops
Hi AntonZhu
We have manually verified ownership of your website 'macrealty.com' and it is currently rated green in safeweb.norton.com.
https://safeweb.norton.com/report/show?url=macrealty.com
Cops
hi floplot , it seems my site is verified. the problem was resolved . Thank you very much
i am still not getting any feedback. we need to submit a dispute request to our website
Hello AntonZhu
I will notify Cops that the Meta Tag is there as can be seen from the attachment.
Please stay tuned to this thread for a response from the Safe Web Team on Sunday night after midnight. EST.
Have a Good Night and
Thanks.
we are using WordPress cms as a regular user. we do not have access to the FTP. however, we added the meta keyword as the instruction. please see the attachment of our source code. i high light the meta section.
Hi AntonZhu
We are not able to locate the safeweb metatag in your home page 'macrealty.com'. Kindly request you to upload it as instructed in http://safeweb.norton.com/help/site_owners so that we can manually verify your site.
Cops
Hello AntonZhu
Welcome to the Norton Community Forums.
I will notify the Safe Web Team for you.
Please stay tuned to this thread for a response from the Safe Web Team on Thursday night after midnight EST.
Have a Good Night and
Thanks.