Website "Safe" but being blocked by Norton 360

Norton Security | Norton Internet Security
1

Website “Safe” on SafeWeb but being blocked by Norton 360. Antivirus is up-to-date.

2

Care to share website domain name/address?

Note: space characters to break link or use Preformatted text </> to break link
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Are you seeing Browser Protection detection?

Learn more about v24 Browser Protection [here ]

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browser? version#?
browser extensions?

Issue:
Detailed description:
Product & version number:
OS details:
Error message:
Supporting screenshots: Show details

Note: Do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

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3

Sure

https://safeweb.norton.com/report?url=https:%2F%2Fomtglobal.com%2F
https://omtglobal.com/

4

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36e0762858dc/2024-11-20T17:52:08.104Z

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omtglobal.com
URL Analysed: https://omtglobal.com/
Norton Rating Safe
CURRENT CATEGORY Business/Economy
https://safeweb.norton.com/report?url=https://omtglobal.com

5

Thanks. Yes that is exactly the problem. The site has been thoroughly scanned and there is no reason for it to be on a blacklist. I was assuming the safe rating on https://safeweb.norton.com/report?url=https:%2F%2Fomtglobal.com
and the local antivurus were in some way related? Do you know how can this be resolved/reviewed/appealed at all?

6

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Learn more about v24 Browser Protection [here ]

7

It’s already listed as safe in those places, so it won’t let me submit for review. The scanner is however still blocking the site.

8

I’ve submitted … https://omtglobal.com/…for you.
You may also try to submit…for you.
You’ll need Alert ID

https://submit.norton.com/

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9

Thanks. It doesn’t appear Norton Safe Web and the scanner are exactly working hand in hand though.

https://imgur.com/a/nSNmSed

Can’t seem to upload image “An error occurred: Sorry, you can’t embed media items in a post.”

10

No…not at this time with v24 and often not in the past with v22

I’ve submitted … https://omtglobal.com/ via v24
You may also try to submit via v24
You’ll need Alert ID

https://submit.norton.com/

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11

Hello @AndyHa
Please try https://omtglobal.com/ … now, your side.

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Please post progress