Several search engine results suggest this problem may be something to do with Norton Internet Security and suggested that this was not a problem with Firefox, except that it might perform more slowly.
How do I find out if there is a fix for any recent conflict with Google Chrome and IE, please?
I am now using Firefox to access the Internet. It was my previous preferred browser, but I seem to have been pulled into using Google Chrome with my new laptop. Even using Firefox I've had to make several attempts before links to NIS and the Community Support actually worked. I am new to Norton, so I had hoped to find some help on the Tutorials, but that link has yet to connect.
Please don't suggest that I try the 'Get Support' link! Even though I have now reverted to Firefox as my default browser, when I follow the link, it opens Google Chrome, which isn't responding and Windows will carry on to infinity trying to find a solution so to get back to normal I am going to have to restart my computer. This has been going on for 36 hours now, trust me.
I am also relatively new to Windows 8, having previously used Windows XP and the solutions I mentioned that I found on other sides, have commands that don't match what is available. Others suggest disabling Norton, which seems a bit risky, though I am not ruling out uninstalling it if that is the only way to get my browser functionality back.
Thank you for your patience. I hope someone is able to help!
OS Windows 8.1
Norton Internet Security no version number easily visible but I have 353 days until renewal, so it should be pretty recent.