What happens to passwords when subscription is interrupted?

[MCEVER]

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract: What happens to passwords when I cancel subscription and subscribe anew?

Detailed description: I cancelled auto-renew for my Norton 360 Premium subscription that expires in 1 1/2 months and plan to install a new annual subscription for Norton 360 Deluxe that I purchased on sale on Amazon. My question is, what happens to my password vault when my current subscription expires? Is it deleted? The new subscription also includes Password Manager - will it just continue to work with my old vault and will my passwords still be available?

Product & version number: Norton Password Manager as part of Norton 360 Premier and Norton 360 Deluxe

OS details: Windows 10 (soon to be Windows 11)

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

[bjm]

@MCEVER

I cancelled auto-renew for my Norton 360 Premium subscription that expires in 1 1/2 months and plan to install a new annual subscription for Norton 360 Deluxe that I purchased on sale on Amazon. My question is, what happens to my password vault when my current subscription expires? Is it deleted? The new subscription also includes Password Manager - will it just continue to work with my old vault and will my passwords still be available?

Hello @MCEVER
Norton Password Manager will just continue to work…your passwords/vault will still be available.
Use your current Norton account credentials + your current vault password…and you’ll access your current vault.

Norton Password Manager is free…with/without…Norton subscription.
Norton Password Manager vault access requires your Norton account credentials + your vault password.

Norton account is free…w/wo Norton subscription.
Norton Password Manager is free…w/wo Norton subscription.

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Norton Community urges users that do not want automatic renewal to Unsubscribe and Delete their payment profile.
for example:

[bjm]

Hello @MCEVER