What is the difference between Norton 360 Deluxe and Norton 360 Deluxe Plus I? Do I need both of these products?
[Edit: Clarified title]
Oh wow!! Glad that support got you all fixed up. Glad we could assist in some fashion as well. Stay healthy and safe!!
SA
I contacted customer support and got it corrected. Somehow I actually was paying for 3 separate products. Cancelled all of the products I didn't need and was reimbursed. Thanks to all for your help!!!
Checking with support on FaceBook for when and where this was offered, and why its listed on the renewal pricing site yet isn't shown on the current supported products list.
Edited: I have a response from Norton Support via FaceBook, screenshot of the conversations is below. Evidently this product is offered only to "select" customers via their accounts. Sound a bit off kilter to me though.
SA
Check the email sender against this information. Is this email from Norton legitimate? There are a lot of scams around lately.
You only need one subscription at a time.
I was just automatically renewed for Norton 360 Deluxe in February. Today I received an email stating that my Norton 360 Deluxe Plus I will be renewed in March! Hence, my question, do I need both or can I cancel one of these products?
But what market is that sold in? I could not find it in Canada or US.
That product show in this pricing listing. Its more expensive but has double the cloud backup storage at 100 GB vice 50.
SA
Do you have a URL for this Deluxe Plus offer? I see and Anti Virus Plus at this Norton web page. https://us.norton.com/products/norton-360-antivirus-plus?inid=nortoncom_nav_norton-360-antivirus-plus_products-services:norton-360-deluxe
Whatever you are referring to, you only need one product. Choose the one that suits your needs and price range.