What Password does Norton 360 require for access to setting?

I have forgotten my Norton 360 password. I think it may be an older vault password. The password reset I can find is for Norton accounts. I changed that but 360 does not accept it. Please advise!

@Phil_Streetrodder As I understand your post, there was a password set to change the settings within Norton itself? If that is correct this is the best information I can provide to assist you with that:

AI Overview

To reset your Norton account or settings password, follow these simple, direct methods depending on which password you lost:

  1. Norton Account Password

If you can’t log in to your account, you can reset it instantly online. [1, 2]

  1. Go to the official [image]⁠Norton Account Password Reset page.
  2. Enter the email address associated with your Norton account and click Continue.
  3. Check your email for a message from no-reply@mylogin.norton.com and click the Reset Password link.
  4. Create and save your new password (must be at least 8 characters with a mix of letters, numbers, and symbols). [1, 2]

To see the account reset process in action:

How to reset your Norton account password
1.5K views · Dec 5, 2025
[image]
YouTube · Norton
](https://www.google.com/url?sa=i&source=web&rct=j&url=https://www.youtube.com/watch?v%3D14CJGBKyP-8&ved=2ahUKEwi368SKtISVAxUKDHkGHZERPdAQ__QQegoIAggACAAIDRAH&opi=89978449&cd&psig=AOvVaw39bFfMe5zxD86wyGU4ERGy&ust=1781446656693000)

  1. Norton Product Settings Password

If you locked your local Norton app settings and forgot the passcode: [1]

1. Open the Norton main window and try to access the locked Settings.
2. When prompted for a password, look for and select the Uninstall Norton Product (or “Uninstall preference”) option.
3. A password reset prompt will appear in the uninstall window allowing you to reset it (if this feature was previously enabled). [1]

  1. Norton Password Manager Vault Password

If you forgot the local password for your Password Manager vault, you cannot reset it from a Windows desktop; you must use a mobile device. [1]

  1. Open the Norton Password Manager app on your iOS or Android device.
  2. Log in using your biometric credentials (fingerprint or Face ID).
  3. Tap the Menu icon, go to Settings, and select Reset Vault Password

SA

I don’t have an issue with the Account password. My problem is with Norton 360. When I select settings in 360, it wants a password. I don’t know what password it is looking for! And I do not remember any previous password. I have not been able to reset 360 either.

The password you need for accessing the 360 Settings from the interface is your Windows Admin password.

@Phil_Streetrodder If you are attempting to change a setting within Norton. Did you or someone using your computer happen to set a password to prevent setting changes as show in the screenshot below?

Edited: What were the results of performing step #2 in my previous post?

SA