When do i get my free upgrade

Norton Security | Norton Internet Security
1

hi

 

 

when will i get  my free upgrade    when i go too norton update center  it dos not give me  my free upgrade and still says am uesing norton 2011 and  things are up to date

 

 

but when i go here

 

 

 

http://buy.norton.com/estore/mf/upgradeRenewal?rdid=33575605-0224-4e3d-9b4b-e1f5956852f11315351115291

 

 

 

it says norton 2012 upgrade so what gives?