I called Norton on 6/15/2022 to renew Norton 360 DELUXE (I believe that is the product). I got connected to micropctech (in India) to a man by the (new) name of John Walter. He kindly spent 1 1/2 hrs. with me and sold me the new subscription for $99.99. Yesterday, Norton charged me $112.59 to renew--something I did not initiate THOUGH I DID JUST UPDATE MY CREDIT CARD WITH THEM. I called & disputed that and that is being processed. How do I confirm that the subscription renewal through micropctech was valid? My laptop is a Toshiba manufactured in 2014. I would appreciate any help! THANK YOU!!!, COMMUNITY AND ALL, for telling me my subscription HAS BEEN UPDATED!! ADDITIONALLY, when will NORTON REFUND MY $112.59? This is important to me. :) :)
Norton Community does not have access to your Norton account, subscription details nor payment method.
Norton sends (for annually recurring subscriptions) email notice (with price, term, and related details) usually about 30-45 days before current term expiry.
Users report Norton pulls recurring subscription payment usually about 30-45 days before current term expiry.
Users report approx 30-45 days before current term expire...not being able to change Automatic Renewal Service setting.
Norton Community does not have access to your Norton account, subscription details nor payment method.
Please Contact Norton Support regarding your subscription/refund.
Refunds for Norton annual subscriptions
Most of Norton annual subscriptions include a 60-day Money Back Guarantee. Under our 60-day Money Back Guarantee, the purchase of a Norton annual subscription is eligible for a full refund within 60 days of the purchase date. Each annual renewal is also eligible for a full refund within 60 days of being charged for the renewal.
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
Simeon Hernandez:
I called Norton on 6/15/2022 to renew Norton 360 for Windows (I believe that is the product). I got connected to micropctech (in India) to a man by the (new) name of John Walter.
"micropctech" does not sound like official Norton Support.
Did you call/contact official Norton Support?
Norton Community does not have access to your Norton account, subscription details nor payment method.
Please contact official Norton Support regarding your Norton subscription/refund.
micro-pctech.com has a very low trust score. Why?
We scanned micro-pctech.com for several indicators and we think the website may be a scam. Exercise extreme caution when using this website.
