Which Norton VPN have do I have?

[DavidP_Smithers]

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract:

Detailed description: I’m moving ny Norton VPN plan to an iPhone - I’m not sure which plan I have with Norton, other tan the annual price is $79.99 for 5 devices. My account on the web site doen’t mention the name of my pla. I need the nane so I can d/l it in the Apple app store. Any help is appreciated. Thank you.

Product & version number:

OS details:

What is the error message you are seeing?

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[bjm]

@DavidP_Smithers

I’m moving ny Norton VPN plan to an iPhone - I’m not sure which plan I have with Norton, other tan the annual price is $79.99 for 5 devices. My account on the web site doen’t mention the name of my pla. I need the nane so I can d/l it in the Apple app store. Any help is appreciated. Thank you.

Hello @DavidP_Smithers
Just guessing you run Norton VPN Standard based upon $79.99 for 5 devices.
Please review: https://us.norton.com/products/norton-vpn?inid=bfcm#planschart

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Please review: Download and install Norton VPN
https://support.norton.com/sp/en/us/home/current/solutions/v117122884

Android or iOS ›

1. Do one of the following:

• On Android, go to Play Store.
• On iOS, tap the App Store icon on your home screen.

2. Type Norton VPN - Fast and Secure in the search box and select the app from the results.
3. Do one of the following:

• On Android, on the application details screen, tap Install.
• On iOS, tap GET and then tap Install.

4. Open the app and tap Sign in.
5. Enter the login credentials and sign in to your account.
6. In your VPN app, tap Connect to activate Norton VPN.

If you see the We need your permission prompt, tap Allow.

7. Do one of the following:

• On Android, if you get a Would Like to Add VPN Configurations pop-up, tap Allow.
• On iOS, follow the below steps:
  • In the “Norton VPN” Would Like to send you Notifications, tap Allow.
  • In the Secure your connections and your browsing screen, tap Set up now.
  • In the “Norton VPN” Would Like to Add VPN Configurations, click Allow.
  • Enter your device passcode or password to complete your VPN configuration.

DocID: v117122884
Last modified: 06/02/2025

@peterweb

Your license is stored in your Norton Account if you purchased directly from Norton, or in the Apple App Store if you purchased the subscription through the App Store.

During the installation process look for “I already have a subscription” or “Sign in”. Tap that and sign into your Norton Account to activate the product.

[peterweb]

If you have a Norton 360 subscription showing in your Norton Account, and 360 is installed on other devices, that is the product you want to download from the Apple App Store. After 360 is installed, you use the VPN feature of the 360 app.