Which of these products do I actually need?

[Scott_Leibhardt]

I seem to have unwittingly accumulated a number of subscriptions over time and now I don’t know which one(s) I actually need.

I have just been charged for:

Norton™ 360 Deluxe III
Norton™ Utilities Ultimate
Norton™ Driver Updater

Are they all necessary for a basic personal-use desktop?

[bjm]

@Scott_Leibhardt

I seem to have unwittingly accumulated a number of subscriptions over time and now I don’t know which one(s) I actually need.

I only need Norton 360

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Norton Community urges users that do not want automatic renewal to Unsubscribe and Delete their billing profile.

Cancellation & Refund Request [here]

Renewal: Subscriptions automatically renew unless the renewal is canceled before billing. Renewal payments are billed annually (up to 35 days before renewal) or monthly depending on your billing cycle. Annual subscribers will receive an email with the renewal price beforehand.

[…]
Norton sends a notification email before each upcoming annual renewal (usually about 50-65 days ahead), so that you are not caught off-guard. This notification email provides important information, such as the price for the next annual term, and the subscription renewal and billing dates. This helps you to adjust your protection plan according to your needs.
[…]
FAQ: Norton subscription and renewal [here]

Important subscription, pricing, and offer details:

• Details: Subscription contracts begin when the transaction is complete and are subject to our Terms of Sale and License & Services Agreement. For trials, a payment method is required at sign-up and will be charged at the end of the trial period, unless canceled first.
• Renewal: Subscriptions automatically renew unless the renewal is canceled before billing. Renewal payments are billed annually (up to 35 days before renewal) or monthly depending on your billing cycle. Annual subscribers will receive an email with the renewal price beforehand. Renewal prices may be higher than the initial price and are subject to change. You can cancel the renewal as described here in your account or by contacting us here or at 844-488-4540.
• Cancellation and refund: You can cancel your contracts and get a full refund within 14 days of initial purchase for monthly subscriptions, and within 60 days of payments for annual subscriptions. For details, visit our Cancellation and Refund Policy. To cancel your contract or request a refund, click here.

https://us.norton.com/

Norton Cancellation and Refund Policy [here]

Stop your Norton subscription from automatically renewing [here]
Note: ~30+ days from term expiry - users report not able to change subscription status

FAQ: Norton subscription and renewal [here]

Norton annual and monthly subscription refunds [here]

Contact Norton Support
Top reasons customers contact support [here]

• Manage your account
• Learn more about your automatically renewing subscription
• Stop your Norton subscription from automatically renewing
• Request a refund for an annual renewal fee

Product Return Form for products purchased in the US & Canada [here]

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Norton Community urges users that do not want automatic renewal to Unsubscribe and Delete their billing profile.

Manage Renewal on your My Subscriptions page [here]
for example:

Manage Renewal →

Unsubscribe →

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Norton Community urges users that do not want automatic renewal to Unsubscribe and Delete their billing profile.
for example:

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Norton Community is primarily user-to-user “working” product help.
Norton Community does not have access to your Norton account ~ subscription ~ billing profile.

~ this process [here] works for me to reach: human agent
Norton support via Community | Chat | Phone [here]

as always, your mileage may vary

[Scott_Leibhardt]

Thank you for your reply.

Altough I’ve been charged, I understand that I still have time to unsubscribe from any of the products before the renewal date in a week or so.
So my question is really more about, which of the three products do I really need?
Is there any overlap between them? Are their features unique and valuable?

[bjm]

@Scott_Leibhardt

So my question is really more about, which of the three products do I really need?
Is there any overlap between them? Are their features unique and valuable?

I only need Norton 360
I don’t need Norton Utilities Ultimate nor Norton Driver Updater

Features of Norton 360 here
Features of Norton Utilities Ultimate here
FAQ: Norton Driver Updater here

@Scott_Leibhardt

Altough I’ve been charged, I understand that I still have time to unsubscribe from any of the products before the renewal date in a week or so.

If you’ve already been charged. Unsubscribe is for the following cycle a year+ from now.
You’ll need to request refund within 60-days of the date of purchase.

Cancel your subscription contract and request a refund ›

You may cancel your subscription contract and request a refund, under the below terms. Upon cancellation, you must uninstall and delete all copies of the software from your device(s).
Annual subscriptions (one-year term or more):

• Under our 60-day Money Back Guarantee, the purchase of an annual subscription is eligible for a full refund, if requested within 60-days of the date of purchase.
• Each annual renewal is also eligible for a full refund, if requested within 60-days of being charged.

https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN

[xjoex]

I only use Norton 360 and would never use any driver updater or utilties from Norton.

[Scott_Leibhardt]

I really appreciate your response xjoex.

I have now requested a refund for Utilities and Driver updates.

Can I ask what you would use for utilities and driver updates if not Norton?

[xjoex]

I do not user any third party driver updaters or utilities.You can render your system inoperable if you use invalid drivers And even utilities can cause damage

I always use my PC manufacturers recommended drivers I have an HP PC and I use their software which runs automatically every week to check for driver updates I also use Windows Updates for driver updates as I have come to trust their knowledge of my system

I did use some utilities in the past namely CCleaner and Revo Uninstaller. When Gen bought CCleaner it then became another marketing tool constantly asking for more money for other features. I no longer use or recommend it to others.

Revo was and is still pretty good but I have found that Windows has the tools I need to do things like cleanup files,optimize drives,registry changes and the like so I use what is there and again I have come to trust that software.