Why am I getting email notifications that I must update my payment information. Are these notifications really coming from Norton? Chat is useless. It ignores my responses

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Issue abstract: payment update notifications seem suspicious

Detailed description: Too many email reminders to update my payment information and there has been no change.

Product & version number:

OS details:

What is the error message you are seeing?

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Verify that an email you receive from Norton is legitimate
https://support.norton.com/sp/en/us/home/current/solutions/v71088498

Update your credit card information
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818150300EN

Update your personal information in your Norton account
https://support.norton.com/sp/en/us/home/current/solutions/v54033503