Why is Norton blocking my screensaver (in installer package) and not other screensaver packages?

I'm working on a website that simply creates a screensaver out of some pictures, and creates an installation package (ie. setup.exe) that will install the screensaver. The only thing this installer does is copy a .scr to Windows and creates a folder under Program Files.

 

I understand that Norton may possibly be deleting the exe because it may consider the .scr  a threat. But why doesn't it do it with other screensaver packages? I downloaded a screensaver from freesaver.com, and it didn't complain.

 

The one I downloaded should be the one blocked since it includes toolbars, adware, and God knows what other stuff. Mine only has a .scr that it copies to Windows.

 

I'm including a sample .exe (I renamed to txt) that Norton erases as soon as it downloads it. It apparently is finding a "threat" somewhere. As you will see, this has nothing dangerous. This screensaver only has one image!

 

WS.Reputation.1 - "This threat has been detected"

 

Thanks.

Please see this post for information on WS Reputation.1

 

http://community.norton.com/t5/Norton-Internet-Security-Norton/Clarification-on-WS-Reputation-1-detection/td-p/232155

 

I'm the creator of the website, and I know for a fact that the setup.exe does not include any threat or malware, adware, toolbars, etc... A setup.exe includes just two files: the .SCR and the installer.

 

"Newness" is the only factor Norton uses since that file being downloaded contains no harmful software.

 

I downloaded a screensaver from freesaver.com that included a toolbar and adware, and Norton did not complain one bit. How does Norton explain that?

 

Shame on Norton for discriminating with the little guys. That's why I use Avast.

It is a simple matter of forwarding the file to Symantec so they can adjust their definitions.  It is a very practical solution to a common problem.  It is very easy to solve compatibility issues with the "big guys" because they work together to solve problems.  The 'little guys" often don't know what options are available to them.

 

https://submit.symantec.com/dispute/false_positive/

http://www.threatexpert.com/submit.aspx

Hi vmhatup,

 

Symantec allows you to submit your software to be whitelisted, which you can do here:

 

https://submit.symantec.com/whitelist/