Why is Norton blocking third party VPN software

[Hefeydd]

I have noticed that Norton has suddenly started to block third-party VPN I cannot update any software or complete a scan unless I disable VPN and it will work. This is particularly unfair to customers who don’t use your VPN and use a third-party VPN provider.

[SoulAsylum]

Disable the Norton VPN service in system services as shown in this other suggestion posted in another thread. The service will automatically load with Windows although the Norton VPN will not be “activated” as if it were being used. Please post back your results with a retest of your issue.

Norton 360 blocks ALL internet connection unless I use VPN or connect via wireless

@Kurt_Hockstedler From the run command type in services.msc and press enter. Find the Norton VPN service in the list, they are listed in alphabetic order. Right click and open properties. Set the startup type to “manual”. Save the settings and reboot. Restest and please let us know your results. Use my screenshot as a guide. [VPN restared itself on boot 11-16-2024 services setting changed] SA

SA

[Hefeydd]

Norton VPN is not enabled.

[SoulAsylum]

So you have the Norton VPN service, disabled in Windows services as shown below? Just trying to make sure I am understanding correctly.