We have been a Norton customer for years with both Norton 360 and Norton Utilities Ultimate on all our devices. We are happy with the products and promote them, but they are somewhat pricey. When we first saw "Driver Updater" announced we were excited because we assumed this would be part of our Norton 360 or Ultimate licenses, especially for what we were paying. Instead we are extremely disappointed that Norton expect's us to pay another $60/year for this utility. Why would Norton call it's product "Utilities ULTIMATE" if it does not contain all the utilities available? Just our two cents and, for now, we are going to do without.
If you want Norton Support to help, www.norton.com/contactcs If using the chat function, as soon as you can enter any information, enter "agent please". That will get you out of the chat bot and connected to a human.
Hello Krom. The answer is one word, marketing. Before you make the dive into Driver Update please read around the forums a bit before doing so. There are users who are having their devices borked when using it. A rare few others aren't. Caution is the word of the day.