Called support today...... long... long very long wait.
WiFi Privacy isn't working...... keep getting Server Error Occurred, Please try Again (-5012). I reported error to technical support supervisor and he said there were recently two other users experiencing same but no resolution found. Technical issue was bumped up to level #2, but I see below the issue was experienced back in March 2017. Why hasn't Norton Support updated their technical support knowledge database to show -5012 error message; cause and what steps to resolve so level #1 support can handle, respond to customer requests. Cut & paste earlier exchange from Norton Community.
WiFi Privacy isn't working.....
Newbie1
Reg: 27-Mar-2017
Posts: 8
Solutions: 0
Kudos: 0
Kudos0
Re: Norton WiFi Privacy just won't work
Posted: 30-Mar-2017 | 3:11PM • Permalink
I think the folks at Norton solved my first issues, which did include having to update the graphics adapter. Now, when I try to start it, Norton wifi privacy begins to load, it complains about a server error (-5012), and then quits. I did a quick scan of the thread but didn't see anything...
ps - thank you for taking the time to help us out with this. if it ever gets resolved for me I'll be sure to post it here :)