Hello all. Starting back in about May of this year when I run a Create System Image (windows 7 version) on my Windows 10 computer the backup fails because cannot get an exclusive lock on the EFI partition. This happens on the files and libraries portion of the backup, NOT the System Image portion. From what I can tell it fails probably in some file(s) in the APPDATA folder. Prior to that date it has worked for years.
If I turn off auto protect in Norton 360 antivirus settings the backup works just fine.
Details of the error are in the attachment.
Thanks all.