Windows 7 action center and NAV 2011 trouble

The action center on Windows 7 is continuing to  (falsely) report that I've turned NAV 2011 off.

I've already tried the solution posted [url=http://community.norton.com/t5/Norton-360/Windows-7-Action-Center/m-p/174390?query.id=726507]here[/url].

 

Any advice?