After installing Norton Windows Defender is still running. In the past other virus software has disabled Defender. Does Norton merely use Microsoft's virus software as it's own? I have noticed also that Norton just manages Windows firewall settings. It seems like Norton is just a management tool for Micrsoft rather than a stand alone virus and firewall program. Is this right or do I need to manually turn off Window's software to let Norton do it's thing?
Which Norton product do you have installed now including the version number? What security program did you have installed previously and how was it removed?
Please try running live update until you have no more updates. The latest version should be 3.8.0.41. Once you have all the updates, please reboot your computer.
OK, have the latest version but nothing has changed. Defender is still running things. Is that the way it should be. I would think Norton would be running the scans.