Whenever my PC is idle for 15 or more minutes, I receive the following error. It happens often during the day and night. This never occurs when I am working in any program.
Windows has recovered from an unexpected shutdown
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 7a
BCP1: 0000000000000020
BCP2: FFFFFFFFC000009D
BCP3: FFFFFA800511C078
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\112712-38516-01.dmp
C:\Users\hill1605\AppData\Local\Temp\WER-1029341-0.sysdata.xml
The Microsoft.answers.com forum requested the following from me
The output of MSinfo32
The dmp files from the windows\minidump directory
Their conclusion is as follows
Blamed on Your Symantec.
Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST
Before I do this, does anyone have any suggestions? This started about 4 days ago and I’ve had Symantec running for over 6 months without issue.