Windows mail not working after update. Vista 64 bit

I renewed my subscription last week for Norton 360.  After the renewal my guest windows mail would not work.  I use yahoo mail online and another company needs to use the windows mail.  If I shut the firewall off the mail will work.  I shut off email scan.  When I read through the post I found the link that Shows how to custom allow windows mail through firewall. I changed the settings and still nothing.  Error message 0x800ccc0e  I am in the process of updating definitions and running scan which I don't think will change the problem. Knowledge on computers is limited.  Tech support last night said problem was In windows mail. BS


onsiterepair74 wrote:

I renewed my subscription last week for Norton 360.  After the renewal my guest windows mail would not work.  I use yahoo mail online and another company needs to use the windows mail.  If I shut the firewall off the mail will work.  I shut off email scan.  When I read through the post I found the link that Shows how to custom allow windows mail through firewall. I changed the settings and still nothing.  Error message 0x800ccc0e  I am in the process of updating definitions and running scan which I don't think will change the problem. Knowledge on computers is limited.  Tech support last night said problem was In windows mail. BS


Hi,

I'm not exactly sure where this problem is but I do know that none of the  x64 browsers are supported. I'm not sure about the mail programs.

Hi Dick,

 

I use Windows Live Mail.

 

I have done a Google search on 0x800ccc0e and it does appear to be a Windows Error Code.  See http://support.microsoft.com/kb/302339

 

Dave.

Hi onsiterepair74,

 

I've just remembered.....  A couple of weeks ago my ISP had issues and shut down their Email Service for two or three days.  My internet connection was fine,  just no emails.  Although I never wrote the code down,  it does look similar to the one you have experienced.

 

Could this be it?  Just a thought.  :smileywink: