Windows XP support?

Does Norton Family 3.6.3.41 still support Windows XP SP3? According to these Norton support pages I found, it should still work:

(12/02/2016): http://support.norton.com/sp/en/us/home/current/solutions/v40429065_nortonfamily_help_en_us

(10/05/2016): http://support.norton.com/sp/en/us/home/current/solutions/kb20080410115446EN_EndUserProfile_en_us

Right now, the time limits are working, but that's it. It's not filtering any web pages in Firefox 52.0.1 ESR. No web activity is being logged. The safe/strict web search option is not being enforced either. The NF addon for Firefox is version 3.6.3.4 and says it's enabled.

I uninstalled and reinstalled Norton Family as a troubleshooting step, but nothing changed.

Thanks for any info.