Won't Scan (Win 8 x64)

Hello all, I have a problem. Whenever i attempt to make a scan (full or quick), it simply fails. Pc tune up and live update runs fine, but the scan always fails.

I know this is kind of vague, I'll ad more details soon

Norton 360 V 20.2.0.19

 

 

I have the same problem. I have version 20.2.0.19. plus Windows 8.

I ask to do a quick or full scan and nothing happens. No error, just nothing.

Automatic quick scans have also stopped.

Live update works automatically.

Further to my last post.

 

I have used the Norton removal tool and reloaded 360.

Now I have error 3039, 65553....and to use the removal tool to fix this.

 

Happy days  :smileymad:

Hello all, I have a problem. Whenever i attempt to make a scan (full or quick), it simply fails. Pc tune up and live update runs fine, but the scan always fails.

I know this is kind of vague, I'll ad more details soon

Norton 360 V 20.2.0.19