I recently had to reformat my hard drive on my PC running Windows Vista Home and in the process upgraded from Office 2003 to Office 2007. Everything was fine when I was running Norton Internet Security trial which came with the PC. However, as soon as I re-installed Norton 356, Word 2007 and Excel 2007 failed to start immediately. The message 'running virus scan' appears at the bottom of the screen. Eventually after about 5 minutes on one occasion Word opens the requested file.
De-installing Norton 365 does not fix the problem and I had to revert to a previous backup prior to the 356 installation to make Word work properly.
Any help would be most welcome.
Thank you.