As a developer I have to concur with everything that MorePork posted in http://community.norton.com/t5/Norton-Internet-Security-Norton/WS-Reputation-1-is-still-problematic/m-p/234985/highlight/true#M113310
Today my small company refunded a significant purchase price to a customer who was outraged that our software failed Norton's scan. There is no virus or trojan horse in our package, yet Norton quarantined it and scared her off. It's inexcusable that Symantec is causing small developers to lose income and reputation over a bogus popularity contest. Okay, so I try to jump through Symantec's hoops (pita) to see how to get around this issue. Reading Symantec's Clarification on WS.Reputation.1 detection I come across a link for the recommendations but all I get there is that I'm unauthorized to view it.
Thanks Symantec. It's always nice to be stifled at every turn.