During my AV scan, the files listed on the subject line along with a third (_mxzip_u.dll_bcvi9bo4bi.p56b652snv1 Exonerated) appeared under "Norton Community Watch (attaching multiple screen shots). Upon clicking More Information on all three of these, I got weird data and it says nothing needs to be done. I'm sorry, but when something says "Trojan" and "Suspicous", then something DOES need to be done. I do NOT want Norton thinking that these are safe files and my computer be infected by these programs. I have no other computer so if this gets infected, I'm without a computer. So.... I would like to know how to get rid of these "files" .... I checked Unresolved file and these don't show up there. They show up ONLY in the Norton Community Watch. PLEASE HELP!!
Norton Community Watch Sreen Shot:
Norton Security History Suspicious Cloud 9 2nd attempt More Information:
Norton Security History Suspicious Cloud 9 1st attempt More Information:
Norton Security History WS.Trojan.H 2nd attempt More Information:
Norton Security History WS.Trojan.H 1st attempt More Information:
Norton Security History _mxzip_u.dll_bcvi9bo4bi.p.56b652snv1 More Information:
My current AV program is Norton Antivirus 2012, Version 19.2.0.10
Seeing these files just sitting there in Norton Community Watch "pending" and not knowing what they are or where they came from is nerve wracking. I cannot afford to have any nasty virus take control over my computer. So, again, PLEASE HELP. I don't think these files are important and I think they are DANGEROUS! I don't think they are "false positives". It's way too coincidental.
Thank you for your time and your assistance in this matter.
I had a similar thing happen to me and Norton Exonerated three "WS. Trojans.H" infections.
I recently ran a Full Scan in Safe Mode and the same files that were exonerated were quarantined. Would that be a bug in safe mode, or could those files have actually been infected?
I recently ran a Full Scan in Safe Mode and the same files that were exonerated were quarantined. Would that be a bug in safe mode, or could those files have actually been infected?
There is a bug that is causing some Safe Mode scans to falsely detect safe compressed files and installer files as malware. The issue is reported to be fixed in the 19.5 patch that is currently in the process of being rolled out.
I just want to say I currently am running NIS 2012, 19.5 and have just experienced this issue with Suspicious.Cloud! I don’t know if a fix is in the works, but I’m glad to read my computer isn’t infected. It scared me to death!
During my AV scan, the files listed on the subject line along with a third (_mxzip_u.dll_bcvi9bo4bi.p56b652snv1 Exonerated) appeared under "Norton Community Watch (attaching multiple screen shots). Upon clicking More Information on all three of these, I got weird data and it says nothing needs to be done. I'm sorry, but when something says "Trojan" and "Suspicous", then something DOES need to be done. I do NOT want Norton thinking that these are safe files and my computer be infected by these programs. I have no other computer so if this gets infected, I'm without a computer. So.... I would like to know how to get rid of these "files" .... I checked Unresolved file and these don't show up there. They show up ONLY in the Norton Community Watch. PLEASE HELP!!
Norton Community Watch Sreen Shot:
Norton Security History Suspicious Cloud 9 2nd attempt More Information:
Norton Security History Suspicious Cloud 9 1st attempt More Information:
Norton Security History WS.Trojan.H 2nd attempt More Information:
Norton Security History WS.Trojan.H 1st attempt More Information:
Norton Security History _mxzip_u.dll_bcvi9bo4bi.p.56b652snv1 More Information:
My current AV program is Norton Antivirus 2012, Version 19.2.0.10
Seeing these files just sitting there in Norton Community Watch "pending" and not knowing what they are or where they came from is nerve wracking. I cannot afford to have any nasty virus take control over my computer. So, again, PLEASE HELP. I don't think these files are important and I think they are DANGEROUS! I don't think they are "false positives". It's way too coincidental.
Thank you for your time and your assistance in this matter.
