Hello, I am new to the forum but not new to computers - I am not a techie however and I have no advance Microsoft training. This morning, I had a professional-looking web image on my computer screen indicating that I had a number of different viruses (11 in fact). In the website address box at the top of the screen (sorry for not knowing the proper name for it) the first word in the address was "xavance.dnsalias . . . com." I forgot the remainder of the address. To the left of the website address were the forward and reverse buttons typically seen in IE. On the left of the screen, it had a column showing "Favorite Links" (6 of them that are no favorites of mine). To the right of that was a larger, open area with graphics indicating both of my hard drives, C and D with the Symantec shield in red with an X in it showing my C drive with 5 infected files and my D drive with 6. Below that was a larger red Symantec shield, also red with an X in it. To the right of that shield was a message "Antivirus Protection Disabled." The Symantec shield on my taskbar was still yellow with no X, however. Below all that was a list of viruses found which I could scroll through. Below that section read "Recommended: Click "Erase Infected" to erase all infected and suspicious files and make your system protected. Of course, to the right of that was a button labeled "Erase Infected." In the bottom right of the screen was in icon with the image of a padlock and in red, "100% secure site." There were no misspellings on the page.
I clicked on the yellow shield at the bottom of the screen and did a full virus scan of my PC. It found and deleted one tracking cookie. The virus definitions were dated July 22, 2010. I then went to Task Manager and killed IE (since the virus program would not let me exit any other way). I got an image of the screen on my Blackberry but could not do a printscreen. I should have written down the whole web address but didn't. I though I had everything on my Blackberry photo but when I got to work today I noticed that the address portion of the screen was cut off.
I am 48 years old and work on a computer about 7 hours a day nearly every weekday now for around 20 years. About a decade ago, I built and repaired computers - often fixing those which were virus infected. I have not seen such a professionally designed virus web screen. Hopefully, someone here can let me know if what I saw was a legitimate virus. I don't see how it could be anything else given that Endpoint didn't find anything and the virus definitions were up-to-date. Problem is, I didn't see any threats on the the Symantec website about "xavance"xavance.dnsalias . . . com." I could find nothing in English through a Google search on "xavance." Maybe it's called something else?