Your Norton Account is temporarily locked due to too many login attempts!

ID safe will no longer let me log in.  I use local ID safe but the new version, 22.5.0.24 .   I have done 9 reboots with LIVE updates. NO CHANGE.

360 does seem more stable in the last 16 min it hasn't crashed, but still no way to access ID SAFE.  if I try to use IE explorer 11.0.20 I cant go more than 15/20 min without a 360/ID Safe crash (Norton has encounter an ERROR and a system reboot is needed).  Tech support says they have never had any errors with ID safe and taking control of my system will fix the problem (They want to do a system restore to factory defaults) That isn't a fix.

I know my password,  I can log into Norton online and flip over to ID safe and it takes the password, cranks for 10 seconds and the login screen appears again (Never says password is incorrect) after three times it will give a red error that the Norton account is temp locked, please verify the password later and try again.  They did change something with the last update today, it was doing the onscreen number verify in addition to the password after the second try, but they seem to have dropped that now.   Still doesn't work, probably because they have no option to use local ID safe in this version.  Can anyone that can log in verify that there is no option for local ID safe?